Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Please type your zip code into our "Where to Buy" page and you will be able to locate a store near you. "Where to Buy"
Yes! We appeared on Shark Tank, season 17, episode 9. If you would like to watch it, check it out on Hulu. If you would like to see a clip, check it out here!
If you have a subscription, it means that you selected the discounted price when you added your product to the cart instead of the one-time full priced product. If you would like to cancel it, please:
1. Go into your subscription confirmation email and click "manage subscription."
2. Click the "edit" that is under the item that you subscribed for.
3. Scroll down and click the "cancel subscription" button
A lot of trial and error!
Yes! None of our products contain gluten!
Our founder watched a Youtube video to learn and then experimented with different combinations to figure out what worked! The final products weren't final until they were approved by her toddler.
All of our Bon AppéSweet chocolate bars contain cacao and dates. All of our Beyond Chocolate bars contain cacao and cane sugar. The other ingredients vary by flavor and are: vanilla bean, sea salt, almonds, puffed brown rice, raisins, cashews, coconut milk, coffee bits, spices, and pumpkin.
Our founder wanted everyone to be able to have access to high-quality, delicious, better-for-you chocolate, but let's face it, dates are expensive. Also, not everyone is completely against eating sugar; some people just want less sugar. By making Beyond Chocolate, our founder was able to use less added sugar than traditional chocolate bars and give more people the opportunity to experience better chocolate.
Shipping rates vary based on location and order size. The rates are set by the carrier that you select and are not our rates. In the hot months, we add a fee for the cost of ice packs, liners, and 2 day shipping so that your order arrives unmelted. If you live in an area that has temperatures above 72 degrees, expect this extra fee. Please refer to our shipping policy for more detailed information.
Free shipping is standard shipping, not next day air or second day air.
Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!
Yes, we accept returns within 7 days after delivery. We will pay for the return label if you do not like your chocolate. All chocolate that you would like a refund for must be returned. Please review our return policy for more details.
My mom has always been my biggest cheerleader and the most supportive person in my life! When I first started, she would help by watching my daughter so that I didn't have to bring her with me to all of the events that I was selling at. As time went on, I was able to balance my daughter's school with production and hire team members to work the various events.
Being in the Navy reserves allowed me to have health insurance for my daughter and a monthly paycheck before I started paying myself from my business.
I tried to spend my days with my daughter and spent my nights working. I was already used to this routine since I had her during law school. 7pm bedtime for my daughter really helps!
